Please only contact us on the email below or the contact form at the end of this page if your question is not answered here. Our FAQ support team responds within 2-4 hours to questions. Kindly expect small delays on replies on busy days. Our team does our best to reply as soon as possible.
Hungry Mouse granola have a shelf-life of 9 months from the production date.
We are proud to announce that Hungry Mouse is one of the few companies in the industry to display our production date which verifies our freshness!
Unfortunately not. We only offer the four types of granola on our website.
Yes! All Hungry Mouse granola is fully Bio!
All our products are made from fully organic materials.
Hungry Mouse does offer gluten free products. But only for individual orders and not for orders made online. Please contact us for more information.
Hungry Mouse granola is fully vegan!
Please contact us immediately on the the contact page, mistakes happen and we are more than happy to send you a new product free of cost.
All our products are contain no added sugars! Feel free to contact us and our specialised team is happy to help out!
All our Ingredients are to be seen on our product pages. On the back of our products you are as well able to see all product ingredient specifications.
Hungry Mouse offers a 10 day return policy on all it's products. The only condition being that product has to be unopened and in the same condition it has been received in. Please contact us on Info@Hungry-Mouse.com to start the return process.
Please contact us on info@Hungry-Mouse.com to start the return process.
Please use the contact page on the top right, and we will be in contact with you within 1-3 days.
Hungry Mouse delivers throughout the Benelux. We are always looking at expanding.
You will receive a confirmation on your email or by phone when your order has been confirmed. It may take a couple minutes before the email arrives in your inbox. Please be patient.
Hungry mouse sells online and in shops & local Bio stores in Brussels. Also to be found in sandwhich shops. Please find the specific adress locations on our main page.
Unfortunately you cannot cancel your order after you have placed it. This is because it has gone through to our production facility and made ready for delivery. Kindly contact us if you have any concerns.
Unfortunately you cannot change your order after it has been placed. This is due to your order going through our production facility and made ready for delivery. At some instances we are able to make changes, so kindly contact us if you so wish to make changes to your order.
We currently ship all around the Benelux.
Hungry Mouse offers deliveries around the Benelux with a turnaround of 1-3 business days.
You will receive a confirmation email inclduing the tracking number.
You will receive a email with tracking information to track your order online.
Please contact us and our mouse team will hunt your product down. In the meantime, expect a new bag to arrive within the next 1-3 business days.
You are able to pick up an order with our partners. Please contact us on Support@Hungry-Mouse.com and can discuss on any possibilities.
As a customer you may choose between certain packages. Every 3 days, every 5 days, every week and every 2 weeks.
You may always cancel your subscription. Kindly login to your account, and from there you are able to manage your whole subscription package.
You can change your subscription package on your account here at Hungry Mouse.
Email us if you have any questions support@Hungry-Mouse.comand we are happy to help you!
You may return all your products within 10 days after your order is placed. All our products must be in it's original state and unopened. We do not offer returns on opened product boxes or that are damaged by the customer.
You are only charged when your order goes through. It may take 1-3 days for your transactions to show on your bank statements.
We are unable to cancel your order as the order has gone through to our logistics facility. Kindly send us an email and we would gladly help on any concerns you may have.
Do you have a question which isn't answered above?
No problem, simply ask your question below and we'll get back to you as soon as possible.